Smart Metering (Power Upskill)
Discover more about what this course has to offer below.
Course Overview
As the UK’s Smart Metering Rollout accelerates, this course provides qualified domestic gas engineers with the essential skills to transition into Smart Electric Meter installation. Designed for professionals looking to expand their expertise, this program delivers both technical training and hands-on experience to ensure competency in the growing field of smart metering technology.
The course includes:
- Five days of intensive in-person workshops at our training centre, covering key installation techniques and industry best practices.
- Up to three weeks of practical, field-based mentoring, working alongside experienced professionals to develop real-world skills.
- Comprehensive support throughout your learning journey, including portfolio development and full preparation for the final assessment.
Upon successful completion, participants will achieve certification as a Smart Electric Meter Installer and gain EUSR registration, ensuring they meet the highest industry standards and are fully equipped to work in this evolving sector.
Course Structure
- 5 days of intensive in-person training at our Training Centre in Gateshead
- 2 weeks of mentoring with an experienced Smart Metering Installer in the field
2 days of formal assessment, which includes both practical and written components
Course Dates, Location and Cost
- 2-Jul-2025 – 9-Jul-2025
- 26-Jul-2025 – 30-Jul-2025
- 10-Aug-2025 – 16-Aug-2025
- 23-Aug-2025 – 28-Aug-2025
Location: Gateshead Training Centre (for in-person sessions)
Cost: £1500 + VAT per delegate
Learning Objectives
By the end of the course, participants will be able to:
- Perform Smart Meter exchanges on single-phase electrical supplies safely and competently
- Provide energy-saving tips to customers, enhancing their understanding of energy efficiency
- Complete a formal practical assessment to demonstrate proficiency in smart meter installations
- Compile a portfolio of evidence documenting completed installations, with a minimum of 10 jobs signed off by the mentor
Pass a formal written assessment, demonstrating comprehensive knowledge of the smart metering process and industry standards
Agenda
Day 1 to 5: Intensive In-Person Training (08:30 – 16:00 daily)
The first five days of the course are focused on building foundational knowledge and practical skills needed for the role of a Smart Meter Installer. The training takes place at our Gateshead Training Centre and includes both theoretical and hands-on practical elements.
- Day 1:
- Introduction to Smart Metering Systems
- Overview of UK Smart Meter Rollout and Industry Regulations
- Safety Protocols and Compliance with Health and Safety Regulations
- Introduction to Meter Types and Technologies (Single-Phase Systems)
- Basic Tools and Equipment Used for Smart Meter Installations
- Practical Session: Setting up and configuring a Smart Meter system (simulation)
- Day 2:
- In-depth Training on Smart Meter Installation Procedures
- Techniques for Efficient Meter Exchanges
- Importance of Customer Interaction and Energy Saving Tips
- Troubleshooting Common Installation Issues
- Practical Session: Hands-on demonstration of changing a single-phase meter
- Discussion on types of meters and understanding customer needs
- Day 3:
- Advanced Installation Techniques for Smart Meters
- Fault Identification and Resolution during Meter Installations
- Working with Smart Meter Networks and Integrating with Utility Companies
- The Role of Communication Protocols in Smart Metering
- Practical Session: Installing and testing a Smart Meter
- Best practices for ensuring efficient installations
- Day 4:
- Energy Efficiency and Smart Metering: How to Advise Customers
- How Smart Meters Help with Demand-Side Management and Sustainability
- Detailed Review of Electrical Systems and Meter Compatibility
- Hands-on Troubleshooting: Real-life Faults and How to Resolve Them
- Practical Session: Field training – Test smart meters, communication links, and system integration
- Day 5:
- Preparing for the Fieldwork Mentoring Phase
- Review of Industry Regulations: Standards, EUSR Registration, and Compliance
- Final Practical Sessions: Hands-on meter exchanges and setup
- Focus on Developing a Portfolio of Evidence for Assessment
- Review and Recap: Key Skills, Safety Protocols, and Best Practices
Practical Session: Completing a full meter installation from start to finish (under instructor supervision)
Week 2 and 3: Field-Based Mentoring (08:00 – 18:00 daily, based on mentor’s shift pattern)
Following the intensive training at the centre, you will transition into field-based mentoring. During this stage, you’ll apply the knowledge gained during the in-person sessions in real-world settings, with guidance and support from experienced Smart Metering Installers.
- Week 2:
- Fieldwork begins, with a mentor guiding you through live meter installations.
- Hands-on Work: Completing meter exchanges on various sites, ensuring full compliance with industry standards.
- Portfolio Development: Building a portfolio of evidence, documenting your work, and getting signed off for each completed installation (min. 10 jobs).
- Daily debriefing with mentor to discuss progress and challenges.
- Focus on safe working practices and ensuring all installations meet regulatory requirements.
- Fieldwork begins, with a mentor guiding you through live meter installations.
- Week 3:
- Continue to work on live installations with increasing responsibility.
- Focus on developing your confidence in dealing with customers, offering energy-saving advice, and resolving any installation issues.
- Ongoing Mentoring: Further development of your portfolio, ensuring all requirements are met.
- Exposure to different meter types and configurations, including handling complex installation environments.
- Final preparations for the formal assessment phase.
- Continue to work on live installations with increasing responsibility.
Day 6 & 7: Formal Assessment (08:30 – 16:00)
After completing the fieldwork and portfolio, you’ll return to the Training Centre for your final assessment, which will evaluate both your practical skills and theoretical knowledge.
- Day 6 – Practical Assessment:
- You will complete a real-world Smart Meter installation under test conditions.
- The assessment will cover your competency in installing, testing, and troubleshooting smart meters.
- You will be assessed on customer interaction, safety protocols, and technical accuracy.
- You will complete a real-world Smart Meter installation under test conditions.
- Day 7 – Written Assessment:
- A formal written exam will evaluate your understanding of smart metering systems, industry standards, and troubleshooting techniques.
- The exam will include theoretical questions on safety regulations, customer service, and energy efficiency.
- A formal written exam will evaluate your understanding of smart metering systems, industry standards, and troubleshooting techniques.
- Final Debrief:
- After completing the assessments, the trainer will provide feedback on your performance, highlighting strengths and areas for improvement.
- You will receive guidance on next steps, including EUSR Registration and next career opportunities in the smart metering industry.
- After completing the assessments, the trainer will provide feedback on your performance, highlighting strengths and areas for improvement.
Preparation for Final Assessment
- 1-day preparation session:
Before your final assessment, we provide a full day to revise and refresh key concepts. You’ll have the opportunity to ask questions, review any areas of difficulty, and practice key installation techniques in a supportive environment.- This session will give you confidence and ensure you are fully prepared for the assessment phase.
Trainers
This course is delivered by two highly experienced training and development professionals, each bringing a wealth of industry knowledge and expertise.
Phil has a distinguished career spanning 35 years, with extensive experience in operations, customer care, compliance, health and safety, and training. In his recent role as a training and competency assessor, he has supported numerous organizations in developing their workforce to meet both technical and regulatory standards. Phil is passionate about sharing his expertise, offering practical guidance and technical insights that simplify complex concepts, ensuring learners can apply their knowledge effectively.
