Workplace Insight
Course Overview
Empowering Individuals to Build Stronger, More Effective Workplace Relationships
This dynamic and interactive course is designed to engage every participant in the process of developing more meaningful and productive relationships at work. Using a proven behavioural framework, learners will explore their unique workplace style—how they prefer to communicate, solve problems, make decisions, and collaborate with others.
Through guided reflection and discussion, participants will gain a deeper awareness of how their behavioural tendencies impact their interactions, both positively and potentially negatively. They will also be introduced to a range of other behavioural styles commonly found within teams, helping them to better understand and appreciate the diversity of perspectives, motivations, and work habits around them.
By examining these differences in a structured and supportive environment, participants will learn to move beyond assumptions and embrace more flexible, emotionally intelligent approaches to communication and teamwork. The course provides practical, real-world strategies for adapting to various personalities and workplace dynamics—ultimately equipping learners to build trust, reduce friction, and contribute to a more collaborative, high-performing team culture.
The result is a workforce that not only understands itself better, but also knows how to connect, influence, and engage with others more effectively—regardless of role, team structure, or organisational change.
Timings
9:00 am – 4:00 pm
Dates
- 5-Jun-2025 – Online – £250
- 3-Jul-2025- Online – £250
- 13-Jul-2025 – Venue – Gateshead – £350
- 18-Jul-2025- Online – £250
- 16-Sep-2025 – Online – £250
Learning Objectives
- Practical Strategies for Working with Different Behavioural Styles
Learn effective ways to engage with colleagues and clients, whether they share your behavioural style or not. - Improve Team Dynamics and Performance
Enhance team cohesion by understanding how different styles contribute to team strengths and challenges. - Prevent Workplace Conflict
Increase understanding of behavioural styles to avoid miscommunications and reduce conflict. - Gain New Insights on Yourself and Your Workplace
Reflect on your own style and how it affects your interactions and impact in the workplace. - Create an Action Plan for Continued Growth
Develop a plan for applying your learning in the short-term (tomorrow, next week) and the long-term (next three months).
Agenda
Pre-Course Requirement: Participants are required to complete an online behavioural assessment prior to the session.
08:45 – 09:00 | Arrival and Registration
Participants check in, get settled, and prepare for the course. Light refreshments are available.
09:00 – 09:15 | Welcome and Course Overview
Introduction to the facilitator and participants
Brief overview of the course objectives, structure, and expectations for the day
Setting personal intentions for learning and growth
09:15 – 10:15 | Module 1: Review of Assessment Results
A detailed review of each participant’s personalised assessment report
Key insights into individual behavioural styles, communication preferences, and work habits
Group discussion to highlight common themes and differences in work styles
Objective: Gain a deeper self-awareness by understanding your behavioural strengths and potential growth areas.
10:15 – 10:30 | Morning Break
10:30 – 11:30 | Module 2: Understanding What the Results Mean for You
A deeper dive into how the assessment results impact your work and relationships
Reflection on how your style affects your approach to decision-making, problem-solving, and conflict resolution
Identifying opportunities to leverage your strengths and mitigate challenges
Objective: Learn to interpret the results in the context of your specific work environment and role.
11:30 – 12:30 | Module 3: Owning Your Learning Style
Understanding the different learning styles and how they impact personal and professional growth
Identifying your own learning style and how it affects your interactions with others
Practical strategies for adapting your learning approach for improved communication and collaboration
Objective: Take ownership of your own learning process and understand how your style influences teamwork and problem-solving.
12:30 – 13:15 | Lunch Break
13:15 – 14:30 | Module 4: How You Interact with Other Learning Styles
Learn about the key learning styles of your colleagues and team members
Explore how to adapt your communication and collaboration strategies to work effectively with different styles
Practice scenarios that involve working with various learning styles, and discuss potential challenges and solutions
Objective: Improve your ability to connect with diverse learning styles and enhance team communication and productivity.
14:30 – 14:45 | Afternoon Break
14:45 – 15:45 | Module 5: How This Insight Can Help Teamwork and Make Projects More Effective
Explore the link between understanding behavioural styles and improving team collaboration
Learn how to apply this insight to enhance project effectiveness, manage conflicts, and streamline workflows
Group exercises focused on practical application: planning and executing tasks with diverse teams using behavioural insights
Objective: Use your new understanding to improve team dynamics, foster better collaboration, and drive more effective project outcomes.
15:45 – 16:00 | Wrap-Up and Next Steps
Summary of key takeaways from the course
Reflection on personal insights and commitments for growth
Discuss how to implement learning in the workplace and set goals for ongoing development
Closing remarks and feedback collection
Outcome:
By the end of the day, participants will have a clear understanding of their own behavioural style, how it influences workplace interactions, and how to adapt their approach to work more effectively with others. Participants will also leave with strategies for applying this insight to enhance team dynamics and improve the success of future projects.
Target Audience
- Professionals who work with colleagues on a regular basis and want to build stronger and more dynamic working relationships.
- Managers and leaders who want to discover the make-up of their teams and drive improved performance.
Accreditation
- Personalised 20-Page Assessment Report Each participant receives a detailed report outlining their behavioural work style, including strengths, communication preferences, and strategies for effective collaboration.
- NGUT/Everything DiSC® Certificate of Completion Participants will be awarded an official certificate recognising their completion of the course and commitment to developing emotional intelligence and workplace agility.
Trainers
2 experienced training and development coaches are available to deliver this course.
Phil has a career spanning 35 years, where is has developed knowledge in operations, customer care, compliance, Health and Safety and training.
Working more recently as a training and competency assessor he has supported numerous organisations in developing their people to meet technical and regulatory standards associated with their organisations.
Phil thrives on the opportunity to pass on technical support, advice and learning based on his experience and knowledge. Bringing complex issues to life in a way that learners can understand and use going forward.
Dianne is a self-confessed math geek whose only career path could lead to the world of accountancy. Having worked around the world for a number of marque clients acting as Financial Director and Chief Executive Office, she now wants others to benefit from this experience.
In more recent years teaching and people development has been her passion. Providing enthusiastic and insightful context to Professional Development Training course, getting under the skin of organisations to deliver knowledge and learning that resonates with the learners and leads to long term improvements.
