Emotional Intelligence Insight Course
Leveraging Emotional Intelligence to Elevate Workplace Effectiveness
By integrating personalised insights from individual workplace styles with intentional emotional intelligence development, we empower participants to transform the way they interact and adapt in professional environments. This approach enables individuals to go beyond their default behaviours and step confidently outside their comfort zones, equipping them with the tools to respond effectively to a wide range of workplace scenarios.
Participants will gain a deeper understanding of their emotional intelligence strengths and areas for growth. Through this awareness, they will identify untapped potential and commit to tailored, practical strategies for building emotional agility. These strategies foster adaptability, resilience, and improved communication—key components of success in today’s dynamic workplace.
The outcome is a more emotionally intelligent workforce—capable of fostering trust, collaboration, and innovation—ultimately driving a flexible, high-performing, and thriving organisational culture.
Timings
9:00 am – 4:00 pm
Dates
- 5-Jul-2025 – Online – £250
- 16-Jul-2025 – Gateshead – £350
- 23-Jul-2025 – Online – £250
- 4-Aug-2025 – Gateshead – £350
- 13-Sep-2025 – Gateshead – £350
Learning Objectives
Adopt an agile approach to workplace interactions
Learn to navigate diverse workplace dynamics with flexibility and confidence. Participants will explore how to adjust their communication styles and behaviours to suit different personalities, situations, and evolving team needs.
Identify your emotional intelligence strengths
Through assessments and guided reflection, participants will uncover key emotional intelligence skills—such as self-awareness, empathy, and self-regulation—and understand how to leverage them for greater impact.
Maximise your personal and professional potential
Recognise areas for growth and step beyond limiting habits. Participants will learn to stretch their comfort zones, strengthen confidence, and seize opportunities for leadership and innovation.
Create personalised strategies to boost agility
Develop tailored techniques to enhance emotional and behavioural agility. These may include tools for emotional regulation, effective communication, and resilience in high-pressure situations.
Build a culture of emotional intelligence and adaptability
As individuals grow, they contribute to a workplace culture grounded in emotional intelligence—fostering collaboration, adaptability, and sustained organisational success.
Agenda
Pre-Course Requirement: Completion of online emotional intelligence and workplace style assessment
08:45 – 09:00 | Arrival and Registration
Participants join the session (in-person or virtually), settle in, and prepare for the day ahead.
09:00 – 09:15 | Welcome and Course Overview
Introduction to the facilitator and participants
Overview of the course structure, objectives, and expectations
Setting intentions for the day
09:15 – 10:15 | Module 1: Review of Assessment Results
Guided walk-through of individual assessment reports
Identify key themes, personal strengths, and communication preferences
Initial reflections and Q&A
Objective: Build self-awareness by understanding your behavioural and emotional patterns.
10:15 – 10:30 | Morning Break
10:30 – 11:30 | Module 2: What Your Results Mean for You
Explore how your profile plays out in the workplace
Uncover how others may perceive your style
Identify potential blind spots and how to manage them
Objective: Translate assessment insights into practical, real-world understanding.
11:30 – 12:30 | Module 3: Owning Your Learning Style
Discover your personal learning preferences and how they influence development
Learn to adapt your approach for more effective collaboration and problem-solving
Tips for working across different learning and thinking styles
Objective: Empower participants to take ownership of their growth and flex their style when needed.
12:30 – 13:15 | Lunch Break
13:15 – 14:30 | Module 4: Harnessing Emotional Intelligence to Elevate Workplace Interactions
Deep dive into emotional intelligence competencies (self-awareness, self-regulation, empathy, etc.)
Understand how EQ impacts team dynamics, communication, and leadership
Practice applying EQ to real-life scenarios
Objective: Equip participants with skills to build emotionally intelligent relationships and influence.
14:30 – 14:45 | Afternoon Break
14:45 – 15:45 | Module 5: Learning to Navigate Outside Your Comfort Zone
Explore the concept of emotional and behavioural agility
Identify situations where growth lies beyond comfort
Create a personal action plan to apply new behaviours with confidence
Objective: Encourage resilience, flexibility, and courageous behaviour in the face of change or challenge.
15:45 – 16:00 | Wrap-Up and Next Steps
Summary of key takeaways
Sharing of personal insights and commitments
Resources for continued learning and development
Course close and feedback collection
Outcome:
Participants will leave with a deepened self-awareness, a toolkit for enhancing emotional intelligence, and a personal strategy for applying agility and adaptability in their daily work.
Target Audience
- Professionals who work with colleagues on a regular basis and want to build stronger and more dynamic working relationships.
- Managers and leaders who want to discover the make-up of their teams and drive improved performance and collaboration.
- Individuals new to role or newly formed teams where people are working outside of their comfort zone
Accreditation
- Personalised 20-Page Assessment Report Each participant receives a detailed report outlining their behavioural work style, including strengths, communication preferences, and strategies for effective collaboration.
- NGUT/Everything DiSC® Certificate of Completion Participants will be awarded an official certificate recognising their completion of the course and commitment to developing emotional intelligence and workplace agility.
Trainers
2 experienced training and development coaches are available to deliver this course.
Phil has a career spanning 35 years, where is has developed knowledge in operations, customer care, compliance, Health and Safety and training.
Working more recently as a training and competency assessor he has supported numerous organisations in developing their people to meet technical and regulatory standards associated with their organisations.
Phil thrives on the opportunity to pass on technical support, advice and learning based on his experience and knowledge. Bringing complex issues to life in a way that learners can understand and use going forward.
Dianne is a self-confessed math geek whose only career path could lead to the world of accountancy. Having worked around the world for a number of marque clients acting as Financial Director and Chief Executive Office, she now wants others to benefit from this experience.
In more recent years teaching and people development has been her passion. Providing enthusiastic and insightful context to Professional Development Training course, getting under the skin of organisations to deliver knowledge and learning that resonates with the learners and leads to long term improvements.
